Reviews for 5Day

Rachel

Published on 04/01/2019

Shocking experience at 5Day, Farsley Leeds.

Shocking experience at 5Day, Farsley Leeds. DO NOT BOOK WITH THEM! They don't offer a practical test so really you just get 5 days of consecutive driving lessons (4 hours per day) which isn't explained on the website. Dividing the hours by the cost meant it was £43.80 per hour! Double of a normal driving lesson...which is what the service is given there's no practical.  I had already done my Theory Test and given it says on their website "With a Theory Test on the course (if required)" I didn't think this was a problem. It was. I had 6-7 hours in the classroom which was totally irrelevant and yet I still had to pay. I did get to leave at 3 every day rather than 5 but still had morning lessons.  My experience in the car was the most shocking thing about it. I was messed around with instructors due to another student's admin issues which wasted almost 2 hours of my time. When i was finally given an instructor his car was a bomb shell, he was so patronising constantly saying "I hope you remember that" and when I didn't remember (because you know...first time in a car) i was scolded and he wasn't prepared to tell me twice, he grabbed at my wheel in excess of 10 times per day...for all 5 days! Not because I was a poor driver, because he just didn't do verbal instruction. When i brought this to the classroom teacher's attention he laughed and said his English wasn't great. His English was fine abd to be honest if his communication wasn't up to scratch he'd be in the wrong job. This constant grabbing at my wheel made me incredibly anxious and the whole experience was awful. I complained to the classroom teacher daily about incidents that happened the day before and each time he smirked and said he'd speak to the instructor. He didn't until day 4. Nothing improved afterwards anyway.  There was an incident on day 1 where I saw an ambulance approaching with blue lights on. I slowed down and the instructor told me off. He didn't see it. A few minutes later a teenage boy stepped into my path, again I pressed the breaks and the instructor questioned why. He didn't see the pedestrian either. This was day 1! On day 2 I was going down a hill that had a speed camera on it. Instead of telling me the effect the hill had on the car or to watch speed cameras or to remind me of the speed limit he simply said: 'you were speeding then, that's a fine and 3 points on your licence. It will move onto your other licence when you pass. If you speed again your licence will be revoked'. Naturally I was panicked and scared. I went home and researched it and felt it was incredibly unfair that after 5 hours of driving the instructor didn't even try to help in a situation that was alien to me.  The list goes on and on. I tried to change instructors within the course and was told I can't, I reported everything every day to the classroom teacher and I reported my experience to the Customer Service team who dismissed it entirely. A few emails later the only thing they were prepared to offer me was a free assessment lesson...I'm not getting in another 5day vehicle after my experience. In fact, my experience with 5day means I'm so anxious at getting in a car now I'm set back months, not to mention the money I've wasted.  When I do feel ready to get behind a wheel again it will not be with this company. I'll be taking normal lessons, at a reasonable rate. 5day didn't save me time or money at all...it cost me financially, a weeks holiday and above all it cost me my confidence.

0
Helpful? Yes No

Halit

Published on 04/01/2019

they not what they promise on their site they are there just to take your cash and they do not care whatever happend after that they did not provide teacher to see through to the pass they are so bad as they will ask you a question do you feel ready for test they so professional lol shame on you guys and especially martin from wimbledon branch ps the teachers should stop slugging eachother in there too not nice on your collegues

they not what they promise on their site they are there just to take your cash and they do not care whatever happend after that they did not provide teacher to see through to the pass they are so bad as they will ask you a question do you feel ready for test they so professional lol shame on you guys and especially martin from wimbledon branch ps the teachers should stop slugging eachother in there too not nice on your collegues

0
Helpful? Yes No

Halit

Published on 04/01/2019

their website is a con i paid for my wife but they not willing to talk to me now martin will find excusse for everything well she failed first time and since then they left her hanging dry yes corrective lesson was done after she failed but she still not ready to go to another test then why they just did one hour cerrction lesson if that false promeses con school just after the cash i would stay clear from them not happy whatsoever with how they treated me the one teacher slagging of their collegue shows me how serious they are so according to one teacher my wife was told by not so very good teacher because other teachers were on holidays and very busy lets see what martin has to say

their website is a con i paid for my wife but they not willing to talk to me now martin will find excusse for everything well she failed first time and since then they left her hanging dry yes corrective lesson was done after she failed but she still not ready to go to another test then why they just did one hour cerrction lesson if that false promeses con school just after the cash i would stay clear from them not happy whatsoever with how they treated me the one teacher slagging of their collegue shows me how serious they are so according to one teacher my wife was told by not so very good teacher because other teachers were on holidays and very busy lets see what martin has to say

0
Helpful? Yes No

Polish

Published on 16/01/2019

Does what it says theory lessons and driving lessons all in 5 Day's

Does what it says theory lessons and driving lessons all in 5 Day's

0
Helpful? Yes No

Mr Smith

Published on 29/04/2018

They are nasty people, the company will rip you off and don't back up what they offer

They are nasty people, the company will rip you off and don't back up what they offer

1
Helpful? Yes No

Gilbert

Published on 14/02/2018

I must start by saying that my experience with 5 Day was a good one however, this course is not for everyone.

I must start by saying that my experience with 5 Day was a good one however, this course is not for everyone. I was lucky enough to have had a car on private land from a young age and felt confident enough to book my test at the end of the 5 days. I passed first time. The problem is that I don't feel this course is suitable for people with little to no experience as the majority of people on my course with me during the week did not feel ready to take their test after just 5 days. Obviously, it is down to the individual how much they learn and how quickly they learn, I understand that everyone varies. However, I would recommend trying to gain some experience before going on this course. The classroom information is good, you will be given all of the resources you need. I also felt the day was structured well (however, intense). Before I booked, I would have liked to have known the experience required. I felt it was expensive but personally I was prepared to pay for the time factor.

0
Helpful? Yes No

Luca

Published on 07/02/2018

I cannot stress enough how good 5day were.

I cannot stress enough how good 5day were. I passed first time with next to no experience.

0
Helpful? Yes No

Bea

Published on 26/05/2018

5Day guarantied me £997 will get my licence no matter how my learning speed&time I need.

5Day guarantied me £997 will get my licence no matter how my learning speed&time I need. They lied. You get 15Hrs behind the wheel & if you miss no replacement no licence.

1
Helpful? Yes No

Dillon

Published on 17/01/2018

The instructor was really good fun and had a decent sense of humour but the week was pretty intensive.

The instructor was really good fun and had a decent sense of humour but the week was pretty intensive. Overall though very happy and passed at end of it so all smiles!

0
Helpful? Yes No

Tori

Published on 09/01/2018

I highly recommend 5 day.

I highly recommend 5 day. Absolutely brilliant from start to finish! My instructor was very supportive and taught a very high standard. My driving instructor was amazing and made me feel very comfortable in the lessons. Thank you so much

0
Helpful? Yes No

Ramirox455

Published on 03/01/2018

I couldn't do the course due to personal issues they refuse to give my money back when talking to customer service they were very rude raising their voice and hung up the phone they are a rip off.

I couldn't do the course due to personal issues they refuse to give my money back when talking to customer service they were very rude raising their voice and hung up the phone they are a rip off.

0
Helpful? Yes No

Lovelybubblesukland

Published on 05/12/2017

The intensive nature is very full on.

The intensive nature is very full on. In the classroom briefs were given about all aspects of driving, driving in the car and theory training were all given! By the end of the day I was excited for the next but incredibly tired. I passed my theory test last Friday and applied for my practical test and got that on Tuesday, brilliant. Thank yiu

0
Helpful? Yes No
  • Previous Page