Reviews for Acclaim Driving

Tinotenda

Published on 12/03/2019

This company is awful.

This company is awful. I paid for the 10 hour bundle but did 7 hours or less. The instructor I got put with arrived 10 minutes late for every lesson and was very aggressive and unhelpful every time I made a mistake. On one instance I asked him if I was able to reschedule a lesson, I was told it would be fine and I wouldn't get charged, 3 days later £40 of credit is gone from my account. I tried to appeal to acclaim even presenting evidence (a screenshot of the texts saying I won't be charged) and was told I would not be able to get my money back. My final lesson with my instructor I hit the curb with his car trying to park and he becomes aggressive again by the end of the ordeal I was told "if I wasn't your instructor I would have put hands on you by now". The lesson ended earlier than the 2 hour session promised (and charged). when I tried appealing for a refund I was told its not possible as the instructor reported the lesson ended due to unsafe driving conditions inside the car. Overall I am very upset with my experience, and I would not recommend this company to any new or inexperienced drivers.

0
Helpful? Yes No

Lamarb490

Published on 04/01/2018

Great School, great instructers.

Great School, great instructers.

0
Helpful? Yes No

Drakeq188

Published on 13/10/2017

Had a terrible driving instructor in North London.

Had a terrible driving instructor in North London. Didn't teach me any manoeuvres and even booked in booked two lessons without my permission which I was unable to do!! Acclaim wouldn't give my money back for this either. Terrible service DO NOT USE THEM!

0
Helpful? Yes No

Rashad

Published on 03/07/2017

The instructor didn't bother to show up for my 2nd lesson.

The instructor didn't bother to show up for my 2nd lesson. When I got in contact with him he told me to call customer service to re-book as he didn't have time to do my lesson. I didn't bother and I recommend no one else does either. There's a reason this is the only driving school with availability in the area!!

0
Helpful? Yes No