Reviews for Acclaim Driving

Paighton-Ria

Published on 09/04/2019

I submitted a review a while ago but it has not been posted.

I submitted a review a while ago but it has not been posted. I’ve been learning with Andy Hutchinson and he’s been great. He’s very patient and relaxed, he explains things throughly and helps me out with anything I struggle with. Would recommend to anyone.

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Pravin

Published on 08/04/2019

First experience is last experience, Booked very first lesson on Toyota Yaris with written email confirmation and still wrong car came, so re-booked it for another day and driver went at an incorrect address, they have serious communiaction problem, problem is they take money up front by card, so you are stuck and they can do what ever they want as the payment has been already made, so beware of their fancy website

First experience is last experience, Booked very first lesson on Toyota Yaris with written email confirmation and still wrong car came, so re-booked it for another day and driver went at an incorrect address, they have serious communiaction problem, problem is they take money up front by card, so you are stuck and they can do what ever they want as the payment has been already made, so beware of their fancy website

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Paighton-Ria

Published on 21/03/2019

I have been having driving lessons with Andy Hutchinson for 7 months and I am now test ready.

I have been having driving lessons with Andy Hutchinson for 7 months and I am now test ready. He’s very calm and patient, always has a lesson thoroughly planned out. Whenever I struggle he takes extra time to go through it with me and ensure that I totally get it. Would recommend acclaim to anyone.

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Tinotenda

Published on 17/02/2019

This company is awful.

This company is awful. I paid for the 10 hour bundle but did 7 hours or less. The instructor I got put with arrived 10 minutes late for every lesson and was very aggressive and unhelpful every time I made a mistake. On one instance I asked him if I was able to reschedule a lesson, I was told it would be fine and I wouldn't get charged, 3 days later £40 of credit is gone from my account. I tried to appeal to acclaim even presenting evidence (a screenshot of the texts saying I won't be charged) and was told I would not be able to get my money back. My final lesson with my instructor I hit the curb with his car trying to park and he becomes aggressive again by the end of the ordeal I was told "if I wasn't your instructor I would have put hands on you by now". The lesson ended earlier than the 2 hour session promised (and charged). when I tried appealing for a refund I was told its not possible as the instructor reported the lesson ended due to unsafe driving conditions inside the car. Overall I am very upset with my experience, and I would not recommend this company to any new or inexperienced drivers.

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Lamarb490

Published on 04/01/2018

Great School, great instructers.

Great School, great instructers.

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Drakeq188

Published on 13/10/2017

Had a terrible driving instructor in North London.

Had a terrible driving instructor in North London. Didn't teach me any manoeuvres and even booked in booked two lessons without my permission which I was unable to do!! Acclaim wouldn't give my money back for this either. Terrible service DO NOT USE THEM!

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Rashad

Published on 03/07/2017

The instructor didn't bother to show up for my 2nd lesson.

The instructor didn't bother to show up for my 2nd lesson. When I got in contact with him he told me to call customer service to re-book as he didn't have time to do my lesson. I didn't bother and I recommend no one else does either. There's a reason this is the only driving school with availability in the area!!

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